Client Management

Client Management covers planning, deployment, and operation of modern workplace environments, from traditional office setups through home-office scenarios to mobile devices.

Aces assists companies and institutions in selecting, integrating, and managing client systems. The goal is unified, easily administrable workstations that meet users’ daily needs.

In addition to procurement, we also provide operation, maintenance, and service of the client infrastructure, ensuring a stable and efficient workplace operation.

 

Our Client Management Services

Planning and Procurement

  • Planning and demand-based selection of workstation hardware

  • Manufacturer-independent consulting and cost comparisons

  • Procurement logistics from order to delivery

  • Lifespan services from acquisition to replacement at end of useful life

System Integration, Rollout and Migration

  • Setup, installation, and handover of client workstations in Windows, macOS, and Linux environments

  • Integration of clients into existing IT infrastructures and domain structures

  • Migrating existing client systems, e.g., during OS or hardware changes

  • Planning and execution of large rollout and migration projects

Mobile Work

  • Design and implementation of mobile workplace concepts

  • Integration of mobile devices into existing IT structures

  • Bring-your-own-device concepts according to security and compliance requirements

  • Support for mobile applications and digital business processes


Concepts and Technologies

Client Platforms

Aces supports the operation of modern client environments based on Windows, macOS, and Linux. Classic desktop and notebook workstations as well as mobile devices are used, depending on user and organizational needs.

Management and Operation

For the operation and management of client systems we rely on centralized administration and rollout concepts. These enable uniform configurations, efficient software distribution, and clear separation of user, device, and security policies.

Printing and Peripheral Concepts

We integrate printing and peripheral solutions into existing client environments as needed, from single workstations to centrally managed print environments. We consider aspects such as security, usability, and operating costs.

Manufacturer Independence

The selection of hardware and software components is fundamentally manufacturer-independent and based on technical, economic, and organizational requirements.

Technology Partners

For implementing client management solutions we work with selected manufacturers and technology partners. The choice is project-specific and requirement-based.

Examples of our technology partners:

  • Microsoft (Windows, Client, and Endpoint Platforms)

  • Apple (macOS environments and mobile devices)

  • Lenovo, HP, and Fujitsu (Client hardware)

  • Other manufacturers depending on the deployment scenario

Microsoft PartnerMicrosoft PartnerLenovo PartnerLenovo Authorized PartnerFujitsu PartnerFuitsu PartnerSophos PartnerSophos Authorized Partner

 

Celarix in Client Management

For organizational mapping of client management processes we rely on our own software platform Celarix.

Celarix supports, among other things, the management of workstations, service and maintenance operations, documentation, and transparent mapping of IT processes. This allows technical client infrastructures and organizational workflows to be meaningfully combined. The technical implementation is independent of Celarix, the platform complements existing IT environments at the process level.